Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Aavaz or zendesk?
Aavaz is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Aavaz (83/100). zendesk offers users more features (11) than Aavaz (0). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. Zendesk
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Who is more expensive? Aavaz or zendesk talk?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and zendesk talk.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. zendesk talk price starts at $49 per user/month , When comparing zendesk talk to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Aavaz cost is around the same cost of zendesk talk.
Which software includes more/better features?
We've compared Aavaz Vs. zendesk based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
zendesk talk: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. and zendesk talk's target customer size include: Small, medium and large size businesses.