Compare AccountSight and 8x8 Contact Center - Jul 2022

Shlomi LaviShlomi Lavi / Jul 19, 2022

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Bottom Line: Which is Better - AccountSight or 8x8 Contact Center?

8x8 Contact Center is more expensive to implement (TCO) than AccountSight, and 8x8 Contact Center is rated higher (93/100) than AccountSight (82/100). 8x8 Contact Center offers users more features (14) than AccountSight (5).

Looking for the right Billing & Invoicing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AccountSight Vs. 8x8, INC

AccountSight: Welcome to AccountSight - The #1 easiest and affordable time tracking and billing software on cloud. If you are looking for a user friendly, productivity driven and feature-rich Time, Expense and Billing application, you have come to the right place. AccountSight is a web based online time and expense tracking and online billing software. It is ...

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? AccountSight or 8x8 Contact Center?

The real total cost of ownership (TCO) of Billing & Invoicing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AccountSight and 8x8 Contact Center.

AccountSight price starts at $8 per person/month , On a scale between 1 to 10 AccountSight is rated 2, which is much lower than the average cost of Billing & Invoicing software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Billing & Invoicing software cost.

Bottom line: AccountSight cost is around the same cost of 8x8 Contact Center.

Which software includes more/better features?

We've compared AccountSight Vs. 8x8 Contact Center based on some of the most important and required Billing & Invoicing features.

AccountSight: Mobile Access, Employee Self-Service, Employee Onboarding, Billing & Invoicing, Time Tracking.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

AccountSight's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.

AccountSight

ITQlick rating
(4.9/5)

starts at $8 per person/month

AccountSight is a time tracking and billing software that helps users complete their timesheet and submit online; it allows administrators and project managers to make multiple timesheet submission and approval...

Categories: Billing & Invoicing, Automatic Call Distribution (ACD), Mobile CRM, Employee Engagement.

8x8 Contact Center

ITQlick rating
(3.9/5)

starts at $15 per user/month

8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

AccountSight: 5 Features

Mobile Access
Employee Self-Service
Employee Onboarding
Billing & Invoicing
Time Tracking

8x8 Contact Center: 14 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Real Time Reporting
Virtual Call Center Support
Call Recording
Virtual Call Center Support
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
AccountSight
ITQlick rating
4.9/5
Score
82/100
Pricing
2/10
License pricing
$8 per person/month
Functionality
16
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Zoho Inv...
ITQlick rating
4.6/5
Score
91/100
Pricing
2.2/10
License pricing
Pricing not available
Functionality
14
ARIBA IN...
ITQlick rating
3.6/5
Score
90/100
Pricing
4.6/10
License pricing
$50 per month
Functionality
4
CannyBil...
ITQlick rating
3/5
Score
90/100
Pricing
6.6/10
License pricing
$7 per month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.