Compare Ace Retail POS and Diamond relations CRM - Jun 2022

Shlomi LaviShlomi Lavi / Jun 01, 2022

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Bottom Line: Which is Better - Ace Retail POS or Diamond relations CRM?

Ace Retail POS is more expensive to implement (TCO) than Diamond relations CRM, Ace Retail POS is rated higher (88/100) than Diamond relations CRM (84/100). Diamond relations CRM offers more features (15) to their users than Ace Retail POS (13).

Looking for the right Jewelry Store POS solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Ace Retail POS compares with Diamond relations CRM?

Ace Retail POS: Ace Retail POS is a fully integrated and customizable Point-of-Sale Solution which gives you absolute control over all aspects of your business: sales, inventory, customers, vendors, purchasing, receiving, credit card processing and integrated accounting.

Diamond relations CRM: Allows your salespeople to close more deals by recording sales related interactions, sharing customer information, and tracking the salesperson’s progress. Diamond Relations captures all customer information into a single system and shares them across the entire company. An opportunity provides information such as their sales stage, the dollar amou...

Who's more expensive? Ace Retail POS or Diamond relations CRM?

The real total cost of ownership (TCO) of Jewelry Store POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Ace Retail POS and Diamond relations CRM.

Ace Retail POS price starts at $675 per license , on a scale between 1 to 10 Ace Retail POS is rated 4, which is lower than the average cost of Jewelry Store POS software. Diamond relations CRM price starts at $35 per user/month , when comparing Diamond relations CRM to their competitors, the software is rated 2 - much lower than the average Jewelry Store POS software cost.

Bottom line: Ace Retail POS is more expensive than Diamond relations CRM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Ace Retail POS Vs. Diamond relations CRM based on some of the most important and required Jewelry Store POS features. Ace Retail POS: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Accounting Management, Bar Code Scanning, Customer History, Customer Management, Discounts, Gift Cards, Inventory Management, Layaways & Quotes. Diamond relations CRM: Campaign Dashboard, Contact Management, Customer Database, Customer Self Service Portal, Customer Service.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. Diamond Relations CRM is especially designed for jewelers and stores selling jewelry exclusively.

Ace Retail POS

ITQlick rating
(4.5/5)

starts at $675 per license

Ace Retail POS software is an inventory management point of sale solution. The solution offers a number of functionalities that include an e-commerce integration tool that coordinates between a companys e-comme...

Categories: Supplier Management, Barcode Scanning, Retail & POS, Bookstore POS.

Diamond relations CRM

ITQlick rating
(5/5)

starts at $35 per user/month

Diamond Relations CRM is a web-based software tool for customer relationship management (CRM) designed for jewelers and jewelry retailers. Its main modules include marketing automation, sales automation and col...

Categories: Complaint Management, Customer Relationship Management, Customer Loyalty, Customer Service, Customer Success.

Compare specifications

Compare features

Ace Retail POS: 13 Features

Accounting Management
Bar Code Scanning
Customer History
Customer Management
Discounts
Gift Cards
Inventory Management
Layaways & Quotes
Price Lookup
Print Receipt
Refunds
Reporting
Returns

Diamond relations CRM: 15 Features

Campaign Dashboard
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Sales Automation
Sales Forecasting
Sales Reports
Contact History
Contact Management
Contact Scheduler
Lead Tracking
Sales and CRM Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ace Reta...
ITQlick rating
4.5/5
Score
88/100
Pricing
5.2/10
License pricing
$675 per license
Functionality
24
Compare
Diamond ...
ITQlick rating
5/5
Score
84/100
Pricing
3/10
License pricing
$35 per user/month
Functionality
30
Smartwerks
ITQlick rating
4.5/5
Score
86/100
Pricing
2.6/10
License pricing
$119 per month
Functionality
43
BusinessMind
ITQlick rating
3/5
Score
83/100
Pricing
6.2/10
License pricing
$195 per user/month
Functionality
23
Jagged P...
ITQlick rating
3.8/5
Score
81/100
Pricing
5/10
License pricing
Pricing not available
Functionality
4

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.