Compare Aceyus Call Center and RingCentral Office - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Aceyus Call Center or RingCentral Office?

Aceyus Call Center is more expensive to implement (TCO) than RingCentral Office, and Aceyus Call Center is rated higher (85/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than Aceyus Call Center (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ACEYUS Vs. RingCentral

ACEYUS: At Aceyus, we dedicate our efforts to making contact center intelligence. Our customer base is well represented by Fortune 100 firms and companies in various areas of commerce including multi-national financial institutions, telecommunications service providers, transportation services, insurance and mobile communications.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? Aceyus Call Center or RingCentral?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aceyus Call Center and RingCentral.

Aceyus Call Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aceyus Call Center is rated 10, which is much higher than the average cost of Call Center software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Aceyus Call Center is more expensive than RingCentral.

Which software includes more/better features?

We've compared Aceyus Call Center Vs. RingCentral Office based on some of the most important and required Call Center features.

Aceyus Call Center: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.

Target customer size

The usual clients of Aceyus Call Center are entrepreneurs dealing with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make use of the benefits from IT, data and web hosting and information related services, mainly with contact center management. and RingCentral's target customer size include: SMBs.