Compare Aceyus Call Center and SafeSoft Contact Center - May 2022

Shlomi LaviShlomi Lavi / May 15, 2022

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Bottom Line: Which is Better - Aceyus Call Center or SafeSoft Contact Center?

Aceyus Call Center is more expensive to implement (TCO) than SafeSoft Contact Center, and Aceyus Call Center is rated higher (85/100) than SafeSoft Contact Center (60/100). Aceyus Call Center offers users more features (5) than SafeSoft Contact Center (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ACEYUS Vs. SafeSoft Solutions

ACEYUS: At Aceyus, we dedicate our efforts to making contact center intelligence. Our customer base is well represented by Fortune 100 firms and companies in various areas of commerce including multi-national financial institutions, telecommunications service providers, transportation services, insurance and mobile communications.

SafeSoft Solutions: SafeSoft Solutions provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to provide a comprehe...

Who is more expensive? Aceyus Call Center or SafeSoft Cloud Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aceyus Call Center and SafeSoft Cloud Contact Center.

Aceyus Call Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aceyus Call Center is rated 10, which is much higher than the average cost of Call Center software. SafeSoft Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aceyus Call Center is rated 10, which is much higher than the average cost of Call Center software.

Bottom line: Aceyus Call Center is more expensive than SafeSoft Cloud Contact Center.

Which software includes more/better features?

We've compared Aceyus Call Center Vs. SafeSoft Contact Center based on some of the most important and required Call Center features.

Aceyus Call Center: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

SafeSoft Cloud Contact Center: We are still working to collect the list of features for SafeSoft Cloud Contact Center.

Target customer size

The usual clients of Aceyus Call Center are entrepreneurs dealing with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make use of the benefits from IT, data and web hosting and information related services, mainly with contact center management. SafeSoft Cloud Contact Center has a huge client-base engaging with wide array of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and even large enterprises utilizing the potential of IT, data and web hosting and information related services, mainly with the contact center management.



Aceyus Call Center

ITQlick rating
(5/5)

The Aceyus Call Center is developed to help users in the optimization of their contact center operations through reporting, data collection, and data transformation solutions and contact treatment management.

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Call Center.

SafeSoft Contact Center

ITQlick rating
(3.5/5)

The SafeSoft Cloud Contact Center is a cloud-based contact management software that is robust and integrated with various features such as predictive dialer and inbound call support.

Categories: Business Phone Systems, Call Monitoring, Cloud PBX, VoIP, Call Center.

Compare specifications

Compare features

Aceyus Call Center: 5 Features

Blended Call Center
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

SafeSoft Cloud Contact Center: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aceyus C...
ITQlick rating
5/5
Score
85/100
Pricing
10/10
License pricing
Pricing not available
Functionality
11
Compare
SafeSoft...
ITQlick rating
3.5/5
Score
60/100
Pricing
7/10
License pricing
Pricing not available
Functionality
5
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.