Shlomi Lavi /
Jan 09, 2023
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Bottom Line: Which is Better - ACT! Premium or Black ICE CRM?
Black ICE CRM is more expensive to implement (TCO) than ACT! Premium, and ACT! Premium is rated higher (88/100) than Black ICE CRM (62/100). ACT! Premium offers users more features (4) than Black ICE CRM (3). There is a clear winner in this case and it is ACT! Premium!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sage Vs. Open by Nature Limited
Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...
Open by Nature Limited: Open by Nature Limited's main aim is looking to create a complete IT solutions for businesses, and to use the emerging Open Source Technologies further helping to reduce costs. Since then OBN has grown from strength to strength expanding our product range and services.
Who is more expensive? ACT! Premium or Black ICE CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ACT! Premium and Black ICE CRM.
ACT! Premium price starts at $37.50 per user/month , On a scale between 1 to 10 ACT! Premium is rated 2, which is much lower than the average cost of CRM software. Black ICE CRM price starts at $28 per feature/month , When comparing Black ICE CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: ACT! Premium cost is around the same cost of Black ICE CRM.
Which software includes more/better features?
We've compared ACT! Premium Vs. Black ICE CRM based on some of the most important and required CRM features.
ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Black ICE CRM: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well. and Black ICE CRM's target customer size include: Small, medium and large size businesses.