Compare ACT! Premium and Black ICE CRM - Jan 2023

Shlomi LaviShlomi Lavi / Jan 09, 2023

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Bottom Line: Which is Better - ACT! Premium or Black ICE CRM?

Black ICE CRM is more expensive to implement (TCO) than ACT! Premium, and ACT! Premium is rated higher (88/100) than Black ICE CRM (62/100). ACT! Premium offers users more features (4) than Black ICE CRM (3). There is a clear winner in this case and it is ACT! Premium!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sage Vs. Open by Nature Limited

Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...

Open by Nature Limited: Open by Nature Limited's main aim is looking to create a complete IT solutions for businesses, and to use the emerging Open Source Technologies further helping to reduce costs. Since then OBN has grown from strength to strength expanding our product range and services.

Who is more expensive? ACT! Premium or Black ICE CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ACT! Premium and Black ICE CRM.

ACT! Premium price starts at $37.50 per user/month , On a scale between 1 to 10 ACT! Premium is rated 2, which is much lower than the average cost of CRM software. Black ICE CRM price starts at $28 per feature/month , When comparing Black ICE CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: ACT! Premium cost is around the same cost of Black ICE CRM.

Which software includes more/better features?

We've compared ACT! Premium Vs. Black ICE CRM based on some of the most important and required CRM features.

ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Black ICE CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well. and Black ICE CRM's target customer size include: Small, medium and large size businesses.



ACT! Premium

ITQlick rating
(3.7/5)

starts at $37.50 per user/month

Act! Premium is a customer relationship management software that can help users to organize customer details and prospect in one single solution. Users can drive sales results and market services and products i...

Categories: Banking CRM, Casino CRM, Channel Management, Customer Relationship Management.

Black ICE CRM

ITQlick rating
(3.9/5)

starts at $28 per feature/month

Black ICE CRM is a growing cloud-based Billing-Invoicing software, it is designed to support small, medium and large size business. Black ICE CRM received a rating of 3.9 from ITQlick team. The software cost is...

Categories: Customer Relationship Management, Billing & Invoicing, Sales Management.

Compare specifications

Compare features

ACT! Premium: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

Black ICE CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ACT! Pre...
ITQlick rating
3.7/5
Score
88/100
Pricing
2.8/10
License pricing
$37.50 per user/month
Functionality
23
Compare
Black IC...
ITQlick rating
3.9/5
Score
62/100
Pricing
3.2/10
License pricing
$28 per feature/month
Functionality
6
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.