Compare ACT! Premium and NetSuite CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - ACT! Premium or NetSuite CRM?

NetSuite CRM is more expensive to implement (TCO) than ACT! Premium, and NetSuite CRM is rated higher (89/100) than ACT! Premium (88/100). NetSuite CRM offers users more features (13) than ACT! Premium (4).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sage Vs. NetSuite

Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? ACT! Premium or NetSuite CRM+?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ACT! Premium and NetSuite CRM+.

ACT! Premium price starts at $37.50 per user/month , On a scale between 1 to 10 ACT! Premium is rated 2, which is much lower than the average cost of CRM software. NetSuite CRM+ price starts at $129 per month , When comparing NetSuite CRM+ to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: NetSuite CRM+ is more expensive than ACT! Premium.

Which software includes more/better features?

We've compared ACT! Premium Vs. NetSuite CRM based on some of the most important and required CRM features.

ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.

Target customer size

Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well. This CRM solution can cater to many businesses.