Compare ACT! Premium and Onyx CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - ACT! Premium or Onyx CRM?

Onyx CRM is more expensive to implement (TCO) than ACT! Premium, and ACT! Premium is rated higher (88/100) than Onyx CRM (78/100). ACT! Premium offers users more features (4) than Onyx CRM (0). There is a clear winner in this case and it is ACT! Premium!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sage Vs. Aptean

Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...

Aptean: Headquartered in Alpharetta, Georgia, Aptean has offices in North America, Europe, and Asia-Pacific, as well as an extensive partner channel. Our customers are located across Europe, Latin America, Asia-Pacific and North America.

Who is more expensive? ACT! Premium or Onyx CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ACT! Premium and Onyx CRM.

ACT! Premium price starts at $37.50 per user/month , On a scale between 1 to 10 ACT! Premium is rated 2, which is much lower than the average cost of CRM software. Onyx CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ACT! Premium is rated 2, which is much lower than the average cost of CRM software.

Bottom line: Onyx CRM is more expensive than ACT! Premium.

Which software includes more/better features?

We've compared ACT! Premium Vs. Onyx CRM based on some of the most important and required CRM features.

ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Onyx CRM: We are still working to collect the list of features for Onyx CRM.

Target customer size

Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well. and Onyx CRM's target customer size include: Small, medium and large size businesses.