Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - ActionFlow or 8x8 Contact Center?
ActionFlow is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than ActionFlow (61/100). 8x8 Contact Center offers users more features (14) than ActionFlow (0). There is a clear winner in this case and it is 8x8 Contact Center!
Looking for the right Construction solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ActionFlow Vs. 8x8, INC
ActionFlow: ActionFlow is a cloud based construction management platform that helps businesses manage and streamline operations related to countertop fabrication. The process automation engine enables businesses to improve customer experience and overall business growth by performing tasks at the right time.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
Who is more expensive? ActionFlow or 8x8 Contact Center?
The real total cost of ownership (TCO) of Construction software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ActionFlow and 8x8 Contact Center.
ActionFlow price starts at $350 per month , On a scale between 1 to 10 ActionFlow is rated 10, which is much higher than the average cost of Construction software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Construction software cost.
Bottom line: ActionFlow is more expensive than 8x8 Contact Center.
Which software includes more/better features?
We've compared ActionFlow Vs. 8x8 Contact Center based on some of the most important and required Construction features.
ActionFlow : We are still working to collect the list of features for ActionFlow .
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Target customer size
ActionFlow 's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.