Compare ActionStep and InTouch - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - ActionStep or InTouch?

ActionStep is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than ActionStep (84/100). ActionStep offers users more features (6) than InTouch (3).

Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ActionStep Vs. Customers Really Matter Ltd

ActionStep: ActionStep is a complete business management system delivered via the "Cloud". Ideal for professional services firms, especially those with compliance or workflow needs.ActionStep is a business management system that'll take you to new levels! It gives you ALL the tools you need to run your company in an affordable online solution. Our clients ...

Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...

Who is more expensive? ActionStep or InTouch?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ActionStep and InTouch.

ActionStep price starts at $89 per user/month , On a scale between 1 to 10 ActionStep is rated 4, which is lower than the average cost of Legal Management software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: ActionStep is more expensive than InTouch.

Which software includes more/better features?

We've compared ActionStep Vs. InTouch based on some of the most important and required Legal Management features.

ActionStep: Document Management, Task Management, Billing & Invoicing, Contract Management, Expense Management, Time Tracking.

InTouch: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software mainly include small and medium businesses.

InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.