Compare ADAPT CRM and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - ADAPT CRM or Zoho CRM?

ADAPT CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than ADAPT CRM (79/100). Zoho CRM offers users more features (16) than ADAPT CRM (3). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ADAPT Software Applications, Inc. Vs. Zoho

ADAPT Software Applications, Inc.: ADAPT Software Applications, Inc. (ASA) was established in 1993 and has assisted over 1200 companies worldwide in meeting their enterprise software requirements. With more than a decade of experience in multi-platform and web-based custom application development, the company continues to develop and market moderately priced, end-to-end Customer and...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? ADAPT CRM or Zoho CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ADAPT CRM and Zoho CRM.

ADAPT CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ADAPT CRM is rated 4, which is lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: ADAPT CRM is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared ADAPT CRM Vs. Zoho CRM based on some of the most important and required CRM features.

ADAPT CRM: Customer Service, Marketing Automation, Sales Automation.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Customers of the software mainly come from small and medium businesses hailing from a wide range of industries. Zoho CRM is focused on startup to medium firms in different markets.