Compare Adversus and Filevine - Feb 2023

Shlomi LaviShlomi Lavi / Feb 24, 2023

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Bottom Line: Which is Better - Adversus or Filevine?

Adversus is more expensive to implement (TCO) than Filevine, and Filevine is rated higher (96/100) than Adversus (82/100). Adversus offers users more features (10) than Filevine (9).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Adversus Vs. Filevine

Adversus: Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses.

Filevine: Filevine lets you communicate clearly without interrupting each others workflows. Share and edit documents, assign tasks and connect calendars to stay in sync and on time.

Who is more expensive? Adversus or Filevine?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Adversus and Filevine.

Adversus price starts at $90 per month , On a scale between 1 to 10 Adversus is rated 8, which is higher than the average cost of Call Center software. Filevine accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Adversus is rated 8, which is higher than the average cost of Call Center software.

Bottom line: Adversus is more expensive than Filevine.

Which software includes more/better features?

We've compared Adversus Vs. Filevine based on some of the most important and required Call Center features.

Adversus: Campaign Management, Lead Management, CRM, Automatic Call Scheduling, Auto Dialer, Call Conferencing, Call Recording, Inbound Call Center.

Filevine: Version Control, Collaboration, Document Management, Task Management, Document Assembly.

Target customer size

Adversus's typical customers include: SMBs,

Filevine Legal Management software is typically used by law firms, in-house legal departments, and other legal professionals.

Adversus

ITQlick rating
(4.8/5)

starts at $90 per month

Adversus is a cloud-based CRM and dialer software designed to enable call centers to automate repetitive tasks, automatically receive calls, and register customer appointments, sales, and data.

Categories: Reporting, Auto Dialer / Predictive Dialer, Call Monitoring, Call Recording.

Filevine

ITQlick rating
(4.8/5)

Filevine is a cloud-based Legal Management software that allows its users to keep track of the source of clients leads, set out intake scripting for new lead arrivals, and assess marketing expenditure.

Categories: Strategic Planning, Reporting, Communications, Case Management, Document Management.

Compare specifications

Compare features

Adversus: 10 Features

Campaign Management
Lead Management
CRM
Automatic Call Scheduling
Auto Dialer
Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

Filevine: 9 Features

Version Control
Collaboration
Document Management
Task Management
Document Assembly
Document Indexing
Document Tagging
Time Tracking
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Adversus
ITQlick rating
4.8/5
Score
82/100
Pricing
8/10
License pricing
$90 per month
Functionality
18
Compare
Filevine
ITQlick rating
4.8/5
Score
96/100
Pricing
2.6/10
License pricing
Pricing not available
Functionality
24
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.