Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - Advisor or nextiva app?
Advisor is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Advisor (82/100). nextiva app offers users more features (16) than Advisor (5). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
dezide Vs. Nextiva
dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D.
Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented.
Vision: to provide the best software for guided troub...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Advisor or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Advisor and Nextiva Hosted Call Center.
Advisor price starts at $49 per user/month , On a scale between 1 to 10 Advisor is rated 6, which is similar to the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Advisor is more expensive than Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared Advisor Vs. nextiva app based on some of the most important and required Call Center features.
Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. Nextiva is ideal for little firms and also large call facilities.