Compare AffinityLive Sync and ConnectWise Distribution - Sep 2022

Shlomi LaviShlomi Lavi / Sep 12, 2022

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Bottom Line: Which is Better - AffinityLive Sync or ConnectWise Distribution?

ConnectWise Distribution is more expensive to implement (TCO) than AffinityLive Sync, and AffinityLive Sync is rated higher (86/100) than ConnectWise Distribution (85/100). ConnectWise Distribution offers users more features (7) than AffinityLive Sync (3).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AffinityLive Vs. ConnectWise

AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Who is more expensive? AffinityLive Sync or ConnectWise Distribution?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AffinityLive Sync and ConnectWise Distribution.

AffinityLive Sync price starts at $24 per 5 users/month , On a scale between 1 to 10 AffinityLive Sync is rated 2, which is much lower than the average cost of Help Desk software. ConnectWise Distribution price starts at $24 per user/month , When comparing ConnectWise Distribution to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: AffinityLive Sync cost is around the same cost of ConnectWise Distribution.

Which software includes more/better features?

We've compared AffinityLive Sync Vs. ConnectWise Distribution based on some of the most important and required Help Desk features.

AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export.

Target customer size

Main customer base of the software comes from small and medium businesses. The software is a viable product for businesses of all sizes and a variety of types.



AffinityLive Sync

ITQlick rating
(4.7/5)

starts at $24 per 5 users/month

Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesse...

Categories: CRM, Help Desk, Online CRM, Time and Attendance.

ConnectWise Distribution

ITQlick rating
(3.2/5)

starts at $24 per user/month

ConnectWise Distribution is a procurement and inventory management solution for businesses of all sizes. It offers assistance in such aspects as purchasing, receiving, product lifecycle management, and ...

Categories: Help Desk, Inventory Management, Production, Procurement, Billing & Invoicing.

Compare specifications

Compare features

AffinityLive Sync: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ConnectWise Distribution: 7 Features

Asset Management
Email Integration
Reporting
Rules/Workflows
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Affinity...
ITQlick rating
4.7/5
Score
86/100
Pricing
3.2/10
License pricing
$24 per 5 users/month
Functionality
9
Compare
ConnectW...
ITQlick rating
3.2/5
Score
85/100
Pricing
3.2/10
License pricing
$24 per user/month
Functionality
19
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.