Shlomi Lavi /
Sep 12, 2022
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Bottom Line: Which is Better - AffinityLive Sync or devContact?
AffinityLive Sync is more expensive to implement (TCO) than devContact, and AffinityLive Sync is rated higher (86/100) than devContact (85/100). AffinityLive Sync offers users more features (3) than devContact (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AffinityLive Vs. devContact
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.
Who is more expensive? AffinityLive Sync or devContact?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AffinityLive Sync and devContact.
AffinityLive Sync price starts at $24 per 5 users/month , On a scale between 1 to 10 AffinityLive Sync is rated 2, which is much lower than the average cost of Help Desk software. devContact price starts at $9.99 per month , When comparing devContact to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: AffinityLive Sync cost is around the same cost of devContact.
Which software includes more/better features?
We've compared AffinityLive Sync Vs. devContact based on some of the most important and required Help Desk features.
AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
devContact: We are still working to collect the list of features for devContact.
Target customer size
Main customer base of the software comes from small and medium businesses. and devContact's target customer size include: Small businesses and start ups.