Shlomi Lavi /
Sep 12, 2022
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Bottom Line: Which is Better - AffinityLive Sync or HappyFox?
AffinityLive Sync is more expensive to implement (TCO) than HappyFox, and AffinityLive Sync is rated higher (86/100) than HappyFox (77/100). HappyFox offers users more features (11) than AffinityLive Sync (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AffinityLive Vs. Happyfox Inc
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
Happyfox Inc : HappyFox is a Cloud based Help Desk software that is developed by a super passionate technology team that is experienced in solving customer support problems. As mentioned by the top technology blog Mashable, HappyFox is a "Beautifully designed App" that is loved by thousands of businesses of all sizes for its ease of actioning the support workfl...
Who is more expensive? AffinityLive Sync or HappyFox?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AffinityLive Sync and HappyFox.
AffinityLive Sync price starts at $24 per 5 users/month , On a scale between 1 to 10 AffinityLive Sync is rated 2, which is much lower than the average cost of Help Desk software. HappyFox price starts at $29 per agent/month , When comparing HappyFox to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: AffinityLive Sync cost is around the same cost of HappyFox.
Which software includes more/better features?
We've compared AffinityLive Sync Vs. HappyFox based on some of the most important and required Help Desk features.
AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
HappyFox: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Main customer base of the software comes from small and medium businesses. HappyFox is best for almost every type of business.