Shlomi Lavi /
Sep 12, 2022
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Bottom Line: Which is Better - AffinityLive Sync or KronoDesk?
AffinityLive Sync is more expensive to implement (TCO) than KronoDesk, and AffinityLive Sync is rated higher (86/100) than KronoDesk (83/100). KronoDesk offers users more features (7) than AffinityLive Sync (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AffinityLive Vs. Inflectra
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
Inflectra: Inflectra is a privately held software company dedicated to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on ...
Who is more expensive? AffinityLive Sync or KronoDesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AffinityLive Sync and KronoDesk.
AffinityLive Sync price starts at $24 per 5 users/month , On a scale between 1 to 10 AffinityLive Sync is rated 2, which is much lower than the average cost of Help Desk software. KronoDesk price starts at $24 per user/month , When comparing KronoDesk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: AffinityLive Sync cost is around the same cost of KronoDesk.
Which software includes more/better features?
We've compared AffinityLive Sync Vs. KronoDesk based on some of the most important and required Help Desk features.
AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
KronoDesk: Billing and Invoicing, Contract Management, Customer Survey, Knowledge Base/FAQ, Reporting.
Target customer size
Main customer base of the software comes from small and medium businesses. KronoDesk is suitable companies of all shapes and sizes that are looking for a configurable customer
support solution.