Shlomi Lavi /
Oct 24, 2022
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Bottom Line: Which is Better - Agent.ai Software or LiveAgent?
Agent.ai Software is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than Agent.ai Software (25/100). LiveAgent offers users more features (5) than Agent.ai Software (0). There is a clear winner in this case and it is LiveAgent!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Agent.ai Vs. Quality Unit
Agent.ai: Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer. Backed by its event-based machine learning and natural language processing engines, Agent.ai enables businesses to deliver...
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Who is more expensive? Agent.ai Software or LiveAgent?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Agent.ai Software and LiveAgent.
Agent.ai Software price starts at $0.05 per month , On a scale between 1 to 10 Agent.ai Software is rated 2, which is much lower than the average cost of Help Desk software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Agent.ai Software cost is around the same cost of LiveAgent.
Which software includes more/better features?
We've compared Agent.ai Software Vs. LiveAgent based on some of the most important and required Help Desk features.
Agent.ai Software: We are still working to collect the list of features for Agent.ai Software.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Target customer size
Agent.ai Software's typical customers include: SMBs, Customers of the software include businesses of all sizes and a wide range of types.