Shlomi Lavi /
Oct 24, 2022
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Bottom Line: Which is Better - Agent.ai Software or TeamSupport?
Agent.ai Software is more expensive to implement (TCO) than TeamSupport, and TeamSupport is rated higher (87/100) than Agent.ai Software (25/100). TeamSupport offers users more features (15) than Agent.ai Software (0). There is a clear winner in this case and it is TeamSupport!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Agent.ai Vs. TeamSupport
Agent.ai: Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer. Backed by its event-based machine learning and natural language processing engines, Agent.ai enables businesses to deliver...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain.
It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who is more expensive? Agent.ai Software or TeamSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Agent.ai Software and TeamSupport.
Agent.ai Software price starts at $0.05 per month , On a scale between 1 to 10 Agent.ai Software is rated 2, which is much lower than the average cost of Help Desk software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Agent.ai Software cost is around the same cost of TeamSupport.
Which software includes more/better features?
We've compared Agent.ai Software Vs. TeamSupport based on some of the most important and required Help Desk features.
Agent.ai Software: We are still working to collect the list of features for Agent.ai Software.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
Agent.ai Software's typical customers include: SMBs, This program is aimed at the companies that know their product, but are still eager to please those their clients.