Compare AgentCubed and Conversocial - Dec 2022

Shlomi LaviShlomi Lavi / Dec 19, 2022

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Bottom Line: Which is Better - AgentCubed or Conversocial?

AgentCubed is more expensive to implement (TCO) than Conversocial, and AgentCubed is rated higher (82/100) than Conversocial (81/100). AgentCubed offers users more features (16) than Conversocial (4).

Looking for the right Insurance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AgentCubed Vs. Conversocial

AgentCubed: AgentCubed was founded in 2009 with the goal of creating an unrivaled lead management and CRM solution designed specifically for the insurance industry. Unlike companies that offer one-size-fits-all solutions, we tailored our solution for insurance agents and agencies. We have strategically partnered with industry-leading companies to offer a singl...

Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...

Who is more expensive? AgentCubed or Conversocial?

The real total cost of ownership (TCO) of Insurance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AgentCubed and Conversocial.

AgentCubed accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 AgentCubed is rated 8, which is higher than the average cost of Insurance software. Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 AgentCubed is rated 8, which is higher than the average cost of Insurance software.

Bottom line: AgentCubed is more expensive than Conversocial.

Which software includes more/better features?

We've compared AgentCubed Vs. Conversocial based on some of the most important and required Insurance features.

AgentCubed: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Campaign Management, Customer Service, Dashboards, Document Management, Lead Management, Sales Automation.

Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.

Target customer size

AgentCubed is designed to meet the specific requirements of the insurance industry. Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies.

AgentCubed

ITQlick rating
(4.3/5)

AgentCubed is a lead management and CRM solution designed for the insurance industry. The software includes features to maximize agent productivity, measure performance as well as capture more qualified leads w...

Categories: Document Management, CRM, Channel Management, Complaint Management.

Conversocial

ITQlick rating
(4.6/5)

Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

AgentCubed: 16 Features

Call Center Management
Campaign Dashboard
Campaign Management
Customer Service
Dashboards
Document Management
Lead Management
Sales Automation
Sales Forecasting
Sales Reports
Social Advertising
Workflow Rules & Management
Custom Scoring
Product-based Scoring
Prospect Routing
Time-based Degradation

Conversocial: 4 Features

Business Content Sharing
Facebook Integration
Global Content Library
Twitter Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
AgentCubed
ITQlick rating
4.3/5
Score
82/100
Pricing
8/10
License pricing
Pricing not available
Functionality
35
Compare
Conversocial
ITQlick rating
4.6/5
Score
81/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
16
FormFire
ITQlick rating
4.4/5
Score
89/100
Pricing
5/10
License pricing
$399 per month
Functionality
3
Applied ...
ITQlick rating
4.4/5
Score
89/100
Pricing
4.8/10
License pricing
$1,000 per license
Functionality
9
Agency M...
ITQlick rating
4.3/5
Score
86/100
Pricing
3.4/10
License pricing
$49 per user/month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.