Compare Agiloft Software and Callcap - Jun 2022

Shlomi LaviShlomi Lavi / Jun 19, 2022

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Bottom Line: Which is Better - Agiloft Software or Callcap?

Agiloft Software is more expensive to implement (TCO) than Callcap, and Callcap is rated higher (83/100) than Agiloft Software (76/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Agiloft Vs. Callcap

Agiloft : Founded in 1991, Agiloft worked on major development projects for Cisco, Compaq, 3Com and others before launching SupportWizard in 1996. Although we designed SupportWizard as a customer support and helpdesk application, it was so flexible that customers began extending it to meet their needs in other areas. We soon realized how much overlap t...

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

Who is more expensive? Agiloft Software or Callcap?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Agiloft Software and Callcap.

Agiloft Software price starts at $65 per month , On a scale between 1 to 10 Agiloft Software is rated 6, which is similar to the average cost of CRM software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Agiloft Software cost is around the same cost of Callcap.

Which software includes more/better features?

We've compared Agiloft Software Vs. Callcap based on some of the most important and required CRM features.

Agiloft Software: We are still working to collect the list of features for Agiloft Software.

Callcap: We are still working to collect the list of features for Callcap.

Target customer size

Agiloft Software's typical customers include: Medium and large size businesses, and Callcap's target customer size include: Small, medium and large size businesses.



Agiloft Software

ITQlick rating
(4.8/5)

starts at $65 per month

Agiloft is cloud-based and on-premise CRM and help-desk solution designed for small, mid-market and large corporations. The core features include contract management, service management, ITSM, ITIL service mana...

Categories: Billing & Invoicing, Document Management, Banking CRM, Casino CRM.

Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

Compare specifications

Compare features

Agiloft Software: 0 Features

We are working to collect the list of features

Callcap: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Agiloft ...
ITQlick rating
4.8/5
Score
76/100
Pricing
6.2/10
License pricing
$65 per month
Functionality
24
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.