Compare Agiloft Software and Pega CRM - May 2022

Shlomi LaviShlomi Lavi / May 12, 2022

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Bottom Line: Which is Better - Agiloft Software or Pega CRM?

Pega CRM is more expensive to implement (TCO) than Agiloft Software, and Agiloft Software is rated higher (76/100) than Pega CRM (68/100). Pega CRM offers users more features (3) than Agiloft Software (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Agiloft Vs. Pegasystems

Agiloft : Founded in 1991, Agiloft worked on major development projects for Cisco, Compaq, 3Com and others before launching SupportWizard in 1996. Although we designed SupportWizard as a customer support and helpdesk application, it was so flexible that customers began extending it to meet their needs in other areas. We soon realized how much overlap t...

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Who is more expensive? Agiloft Software or Pega CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Agiloft Software and Pega CRM.

Agiloft Software price starts at $65 per month , On a scale between 1 to 10 Agiloft Software is rated 6, which is similar to the average cost of CRM software. Pega CRM price starts at $90 per feature , When comparing Pega CRM to its competitors, the software is rated 10 - much higher than the average CRM software cost.

Bottom line: Pega CRM is more expensive than Agiloft Software.

Which software includes more/better features?

We've compared Agiloft Software Vs. Pega CRM based on some of the most important and required CRM features.

Agiloft Software: We are still working to collect the list of features for Agiloft Software.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Agiloft Software's typical customers include: Medium and large size businesses, Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution.

Agiloft Software

ITQlick rating
(4.8/5)

starts at $65 per month

Agiloft is cloud-based and on-premise CRM and help-desk solution designed for small, mid-market and large corporations. The core features include contract management, service management, ITSM, ITIL service mana...

Categories: Billing & Invoicing, Document Management, Banking CRM, Casino CRM.

Pega CRM

ITQlick rating
(3.7/5)

starts at $90 per feature

Pega CRM software is an enterprise-level, cloud-hosted customer relationship management system that offers integrated sales, marketing, as well as customer service capabilities within a single solution.

Categories: Mobile, Email Marketing.

Compare specifications

Compare features

Agiloft Software: 0 Features

We are working to collect the list of features

Pega CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Agiloft ...
ITQlick rating
4.8/5
Score
76/100
Pricing
6.2/10
License pricing
$65 per month
Functionality
24
Compare
Pega CRM
ITQlick rating
3.7/5
Score
68/100
Pricing
10/10
License pricing
$90 per feature
Functionality
5
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.