Shlomi Lavi / Sep 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
USAN IVR is more expensive to implement (TCO) than AheevaCCS, and USAN IVR is rated higher (89/100) than AheevaCCS (80/100). USAN IVR offers users more features (3) than AheevaCCS (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aheeva: The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AheevaCCS and USAN IVR.
AheevaCCS price starts at $500 per license , On a scale between 1 to 10 AheevaCCS is rated 4, which is lower than the average cost of Call Center software. USAN IVR price starts at $1,000 per license , When comparing USAN IVR to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: USAN IVR is more expensive than AheevaCCS.
We've compared AheevaCCS Vs. USAN IVR based on some of the most important and required Call Center features.
AheevaCCS: We are still working to collect the list of features for AheevaCCS.
USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.
AheevaCCS's typical customers include: SMBs, and USAN IVR's target customer size include: Small business, Large business.
starts at $500 per license
Aheeva is a contact center software designed to help businesses deliver better customer service and use white labeling to promote brands. With this software, businesses can boost customer retainment by allowing...
Compare Pricingstarts at $1,000 per license
USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.
Compare Pricing| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> AheevaCCS review |
| Company: | Aheeva |
| Pricing: | starts at $500 per license |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | AheevaCCS review, AheevaCCS pricing, AheevaCCS alternatives |
| ITQlick Score: | 89/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> USAN IVR review |
| Company: | USAN INC |
| Pricing: | starts at $1,000 per license |
| Typical customers: | Small business, Large business |
| Platforms: | Desktop, Cloud |
| Links: | USAN IVR review, USAN IVR pricing, USAN IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.