Shlomi Lavi / Sep 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
VanillaSoft is more expensive to implement (TCO) than AheevaCCS, and VanillaSoft is rated with the same score (80/100) as AheevaCCS (80/100). VanillaSoft offers users more features (3) than AheevaCCS (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aheeva: The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control...
VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AheevaCCS and VanillaSoft.
AheevaCCS price starts at $500 per license , On a scale between 1 to 10 AheevaCCS is rated 4, which is lower than the average cost of Call Center software. VanillaSoft price starts at $80 per month , When comparing VanillaSoft to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: AheevaCCS cost is around the same cost of VanillaSoft.
We've compared AheevaCCS Vs. VanillaSoft based on some of the most important and required Call Center features.
AheevaCCS: We are still working to collect the list of features for AheevaCCS.
VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.
AheevaCCS's typical customers include: SMBs, VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit.
starts at $500 per license
Aheeva is a contact center software designed to help businesses deliver better customer service and use white labeling to promote brands. With this software, businesses can boost customer retainment by allowing...
Compare Pricingstarts at $80 per month
VanillaSoft is customer relationship management software and lead management built for small businesses. Its key features include inbound web lead capture, email marketing, call recording, live monitoring and e...
PriceDemo| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> AheevaCCS review |
| Company: | Aheeva |
| Pricing: | starts at $500 per license |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | AheevaCCS review, AheevaCCS pricing, AheevaCCS alternatives |
| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Sales Forecasting -> VanillaSoft review |
| Company: | VanillaSoft |
| Pricing: | starts at $80 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | VanillaSoft review, VanillaSoft pricing, VanillaSoft alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.