Compare Aircall and Webex - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Aircall or Webex?

Webex is more expensive to implement (TCO) than Aircall, and Webex is rated higher (89/100) than Aircall (84/100). Aircall offers users more features (5) than Webex (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aircall Vs. BroadSoft

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...

Who is more expensive? Aircall or Broadsoft?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and Broadsoft.

Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. Broadsoft price starts at $5.99 per user/month , When comparing Broadsoft to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Broadsoft is more expensive than Aircall.

Which software includes more/better features?

We've compared Aircall Vs. Webex based on some of the most important and required VoIP features.

Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.

Broadsoft: We are still working to collect the list of features for Broadsoft.

Target customer size

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. and Broadsoft's target customer size include: Small, medium and large size businesses.