Compare Aircall and eVoice - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - Aircall or eVoice?

eVoice is more expensive to implement (TCO) than Aircall, and eVoice is rated higher (90/100) than Aircall (84/100). eVoice offers users more features (9) than Aircall (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aircall Vs. j2 Global

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...

Who is more expensive? Aircall or eVoice?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and eVoice.

Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. eVoice price starts at $7.50 per user/month , When comparing eVoice to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: eVoice is more expensive than Aircall.

Which software includes more/better features?

We've compared Aircall Vs. eVoice based on some of the most important and required VoIP features.

Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.

eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center.

Target customer size

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. and eVoice's target customer size include: Small businesses and start ups.

Aircall

ITQlick rating
(4.2/5)

starts at $30 per user/month

Aircall is a cloud-based telephony management system for businesses of all sizes. It offers such capabilities as call center management, inbound and outbound reporting, voice recognition, and others. Th...

Categories: Data Analysis Tools, Business Phone Systems, Call Recording, Cloud PBX.

eVoice

ITQlick rating
(3.4/5)

starts at $7.50 per user/month

eVoice is a call center software designed to manage communications remotely. With the software, businesses can speak directly to colleagues & customers on their terms, using channels such as text, phone calls, ...

Categories: Business Phone Systems, Call Recording, IVR, Softphone, Video Conferencing.

Compare specifications

Compare features

Aircall: 5 Features

Data Analysis Tools
Blended Call Center
Call Recording
Inbound Call Center
VoIP

eVoice: 9 Features

Mobile Access
Call Center
Conference Calling
Virtualization
Automated Call Center
Customized Call Routing
Supports Caller ID
IVR
Remote Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aircall
ITQlick rating
4.2/5
Score
84/100
Pricing
3.6/10
License pricing
$30 per user/month
Functionality
16
Compare
eVoice
ITQlick rating
3.4/5
Score
90/100
Pricing
6/10
License pricing
$7.50 per user/month
Functionality
17
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.