Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - Aircall or Fonality?
Fonality is more expensive to implement (TCO) than Aircall, and Fonality is rated with the same score (84/100) as Aircall (84/100). Aircall offers users more features (5) than Fonality (1). There is a clear winner in this case and it is Aircall!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aircall Vs. Fonality, Inc
Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers.
Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...
Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners.
Fonality offers purpose-built VoIP business co...
Who is more expensive? Aircall or Fonality?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and Fonality.
Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. Fonality price starts at $24 per user/month , When comparing Fonality to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Fonality is more expensive than Aircall.
Which software includes more/better features?
We've compared Aircall Vs. Fonality based on some of the most important and required VoIP features.
Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.
Fonality: VoIP.
Target customer size
The software is a useful solution for businesses of all sizes without any restriction on industrial
affiliation. The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.