Compare Aircall and jive communications - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - Aircall or jive communications?

Aircall is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Aircall (84/100). Aircall offers users more features (5) than jive communications (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aircall Vs. JIVE

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Who is more expensive? Aircall or jive communications?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and jive communications.

Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. jive communications price starts at $18.95 per user/month , When comparing jive communications to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Aircall cost is around the same cost of jive communications.

Which software includes more/better features?

We've compared Aircall Vs. jive communications based on some of the most important and required VoIP features.

Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.

jive communications: Customer Service, Sales Automation, Social Media.

Target customer size

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.



Aircall

ITQlick rating
(4.2/5)

starts at $30 per user/month

Aircall is a cloud-based telephony management system for businesses of all sizes. It offers such capabilities as call center management, inbound and outbound reporting, voice recognition, and others. Th...

Categories: Data Analysis Tools, Business Phone Systems, Call Recording, Cloud PBX.

jive communications

ITQlick rating
(4.6/5)

starts at $18.95 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

Compare specifications

Compare features

Aircall: 5 Features

Data Analysis Tools
Blended Call Center
Call Recording
Inbound Call Center
VoIP

jive communications: 3 Features

Customer Service
Sales Automation
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aircall
ITQlick rating
4.2/5
Score
84/100
Pricing
3.6/10
License pricing
$30 per user/month
Functionality
16
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.