Compare Aircall and Mitel Sky - Jul 2022
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Bottom Line: Which is Better - Aircall or Mitel Sky?
Mitel Sky is more expensive to implement (TCO) than Aircall, and Mitel Sky is rated higher (87/100) than Aircall (84/100). Mitel Sky offers users more features (8) than Aircall (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aircall Vs. ShoreTel, Inc.
Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? Aircall or ShoreTel Sky?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and ShoreTel Sky.
Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: ShoreTel Sky is more expensive than Aircall.
Which software includes more/better features?
We've compared Aircall Vs. Mitel Sky based on some of the most important and required VoIP features.
Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.
Target customer size
The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. The software can be deployed for small call centers as well as medium and large enterprises.
Compare specifications
Aircall Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Aircall review |
Company: | Aircall |
Pricing: | starts at $30 per user/month |
Typical customers: | SMBs |
Platforms: | Cloud |
Links: | Aircall review, Aircall pricing, Aircall alternatives |
Mitel Sky Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | VoIP -> Mitel Sky review |
Company: | ShoreTel, Inc. |
Pricing: | starts at $40 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Mitel Sky review, Mitel Sky pricing, Mitel Sky alternatives |
Compare features
Aircall: 5 Features
ShoreTel Sky: 8 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.