Compare Alloy Navigator and Zoho Support - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Alloy Navigator or Zoho Support?

Zoho Support is more expensive to implement (TCO) than Alloy Navigator, and Zoho Support is rated higher (94/100) than Alloy Navigator (84/100). Zoho Support offers users more features (24) than Alloy Navigator (9).

Looking for the right Asset Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Alloy Software Inc. Vs. Zoho

Alloy Software Inc.: Established in 2002, Alloy Software® is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Alloy Navigator or Zoho Support?

The real total cost of ownership (TCO) of Asset Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alloy Navigator and Zoho Support.

Alloy Navigator price starts at $19 per technician/month , On a scale between 1 to 10 Alloy Navigator is rated 2, which is much lower than the average cost of Asset Tracking software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Asset Tracking software cost.

Bottom line: Alloy Navigator cost is around the same cost of Zoho Support.

Which software includes more/better features?

We've compared Alloy Navigator Vs. Zoho Support based on some of the most important and required Asset Tracking features.

Alloy Navigator: Billing and Invoicing, Incident / Request Management, ITIL Compliant, Knowledge Base/FAQ, Reporting, Rules/Workflows, Scheduling, Self Service Portal.

Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.

Target customer size

Alloy Navigator is specifically designed to help small and midsize companies. Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.