Compare AmberPOS and ShopKeep by Lightspeed - May 2024

Shlomi LaviShlomi Lavi / May 20, 2024

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Bottom Line: Which is Better - AmberPOS or ShopKeep by Lightspeed?

Functionality

ShopKeep by Lightspeed and AmberPOS Retail & POS Software both offer inventory management, sales tracking, and employee management features.

ShopKeep provides offline mode for uninterrupted sales processing, while AmberPOS offers advanced reporting and analytics tools.

ShopKeep focuses on ease of use and intuitive design, while AmberPOS emphasizes customization and flexibility in its features.

Both systems support integrations with various payment processors and third-party applications to enhance functionality.

ShopKeep and AmberPOS offer customer relationship management tools to help businesses better understand and engage with their customers.

Pros and Cons

ShopKeeps pros include user-friendly interface and robust reporting capabilities, but it lacks advanced customization options compared to AmberPOS.

AmberPOS offers extensive customization features and in-depth reporting tools, but its interface may be more complex for some users compared to ShopKeep.

ShopKeeps pricing plans start at $69 per month, while AmberPOS starts at $75 per month, making ShopKeep slightly more affordable for small businesses.

For 10 users, ShopKeep may cost around $690 per month, while AmberPOS could cost around $750 per month, and for 100 users, ShopKeep may cost $6,900 per month, and AmberPOS $7,500 per month.

User Interface

ShopKeep offers a sleek and intuitive user interface on both desktop and mobile devices, making it easy for users to navigate and access key features.

AmberPOS provides a more customizable desktop interface, allowing users to tailor the layout to their specific needs, but its mobile interface may not be as optimized for smaller screens.

Integration

ShopKeep integrates with popular platforms like QuickBooks, Mailchimp, and BigCommerce to streamline business operations.

AmberPOS offers integrations with e-commerce platforms like Shopify, WooCommerce, and Magento, as well as accounting software like Xero and Sage.

Both systems support integrations with payment processors such as Square, PayPal, and Stripe to facilitate smooth transactions.

ShopKeep and AmberPOS integrate with loyalty programs and marketing tools to help businesses drive customer engagement and retention.

AmberPOS supports integrations with hardware providers for seamless compatibility with various POS devices and peripherals.

Scalability

ShopKeep is suitable for small to medium-sized businesses and can scale up to serve a larger user base as the business grows.

AmberPOS is designed to cater to businesses of all sizes, offering scalability to accommodate varying needs and user volumes.

Security

ShopKeep has received awards for its security features, including encryption protocols and secure payment processing to protect customer data.

AmberPOS prioritizes data security with robust encryption measures and compliance with industry standards to safeguard sensitive information.

Reporting and Analytics

ShopKeep offers popular reports like sales summary, inventory tracking, and employee performance to help businesses make informed decisions.

AmberPOS provides detailed analytics on customer purchasing behavior, sales trends, and inventory turnover for comprehensive business insights.

Support and Maintenance

ShopKeep offers SLAs, live chat support, extensive documentation, and regular updates to ensure smooth operation and customer satisfaction.

AmberPOS provides timely support with SLAs, online chat assistance, comprehensive guides, and proactive maintenance to address any issues promptly.

Training and Implementation

ShopKeep typically requires minimal training due to its user-friendly interface, with implementation taking a few weeks and minimal additional costs for setup.

AmberPOS may require more training for users to maximize its features, and implementation could take longer, with potential additional costs for customization and setup.

Flexibility

ShopKeep supports business growth with scalable plans and customizable features to adapt to changing business needs without limiting the number of users.

AmberPOS offers extensive customization options to tailor the software to specific requirements, accommodating growth and user expansion without constraints.

Data Migration

ShopKeep provides assistance for data migration to ensure a smooth transition, with tools and resources available to help users transfer their information seamlessly.

AmberPOS offers data migration services to help users transfer their existing data, with guidance and support to facilitate the process efficiently.

Mobile Access

ShopKeep offers a mobile application with a user-friendly interface for on-the-go access to key features, enhancing flexibility and convenience for users.

AmberPOS provides mobile access through its web interface, allowing users to access the system from any device with an internet connection for increased accessibility.

Cloud-Based or On-Premise

ShopKeep by Lightspeed is a cloud-based solution, offering flexibility, accessibility, and automatic updates without the need for on-premise hardware.

AmberPOS Retail & POS Software can be deployed on-premise or in the cloud, providing users with flexibility in choosing the setup that best suits their business requirements.

Vendor Reputation

ShopKeep by Lightspeed was launched in 2008, serving thousands of customers with a strong reputation in the industry for its user-friendly POS system.

AmberPOS Retail & POS Software has been in the market since 2005, catering to a diverse customer base and establishing a reputation for its customizable and feature-rich software solution.

Industry Certifications

ShopKeep has won awards for its user-friendly interface and innovative POS solutions, recognized for its impact on small business operations and efficiency.

AmberPOS has received accolades for its advanced reporting capabilities and customization options, acknowledged for its contribution to enhancing business productivity and decision-making.

User Reviews

Online sentiment for ShopKeep is positive, with users praising its ease of use, robust reporting, and reliable customer support, earning a user sentiment score of 85 out of 100.

AmberPOS receives favorable reviews for its customization options, in-depth analytics, and scalability, garnering a user sentiment score of 80 out of 100 for user satisfaction and functionality.

Technical Requirements

ShopKeep and AmberPOS have minimal technical requirements, operating on standard hardware and requiring basic IT support for setup and maintenance.

Both systems can run on common servers and do not demand extensive infrastructure, making them suitable for businesses with limited IT resources.

Implementation Timeline

ShopKeep typically takes a few weeks to implement, with vendor support and training available to ensure a smooth transition for users and minimal disruption to business operations.

AmberPOS may have a longer implementation timeline, depending on customization and training requirements, with vendor support to guide users through the process efficiently.

Vendor Stability and Compliance

Both ShopKeep and AmberPOS are established vendors with a track record of stability and compliance, adhering to industry standards and regulations to ensure data security and reliability for their customers.

AmberPOS

ITQlick rating
(4.1/5)

starts at $999 per license

AmberPOS software is a point of sale and retail management solution that is designed for small and midsize businesses. It offers a number of features that include a customer management function that establishes...

Categories: Retail & POS, Bookstore POS, Cell Phone Store POS, Clothing Store Inventory POS.

ShopKeep by Lightspeed

ITQlick rating
(4.3/5)

starts at $49 per month

ShopKeep by Lightspeed is a point of sale management solution for businesses of all sizes. Its services include inventory management, customer management, employee management, and others. The software w...

Categories: Operations, Retail & POS.

Compare specifications

Compare features

AmberPOS: 16 Features

Bar Code Scanning
Credit Card Processing
Customer Management
Discounts
eCommerce
Gift Cards
Inventory Management
Layaways & Quotes
Mobile POS Capability
Multiple Payment Forms
Price Lookup
Receipt Notes
Rentals
Reporting
Returns
Shipping/Delivery Setup

ShopKeep POS: 9 Features

Bar Code Scanning
Credit Card Processing
Customer Management
Employee Management
Inventory Management
Print Receipt
Refunds
Reporting
Returns
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.