Amdocs is a customer relationship management solution for businesses of all sizes. Its capabilities include call center and help desk management, document management, and others. The software was designe...
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Amdocs Customer is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Amdocs Customer (80/100). Salesforce CRM offers users more features (21) than Amdocs Customer (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Amdocs: For 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BS...
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Amdocs Customer and Salesforce.
Amdocs Customer accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Amdocs Customer Management is rated 10, which is much higher than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Amdocs Customer is more expensive than Salesforce.
We've compared Amdocs Customer Vs. Salesforce CRM based on some of the most important and required CRM features.
Amdocs Customer: We are still working to collect the list of features for Amdocs Customer.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Customers of the software include small and medium businesses as well as large enterprises. Salesforce is optimal for people as well as companies.
Amdocs is a customer relationship management solution for businesses of all sizes. Its capabilities include call center and help desk management, document management, and others. The software was designe...
Compare Pricingstarts at $25 per user/month
Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...
PriceDemoITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | CRM -> Amdocs Customer review |
Company: | Amdocs |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Amdocs Customer review, Amdocs Customer pricing, Amdocs Customer alternatives |
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.