Compare Ameyo and 8x8 Contact Center - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Ameyo or 8x8 Contact Center?

Ameyo is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Ameyo (85/100). Ameyo offers users more features (18) than 8x8 Contact Center (14).

Looking for the right Speech Therapy solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ameyo Vs. 8x8, INC

Ameyo: Ameyo Customer Experience Platform helps organizations of all sizes to create positive customer experiences across voice and digital touch points.

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? Ameyo Engage or 8x8 Contact Center?

The real total cost of ownership (TCO) of Speech Therapy software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ameyo Engage and 8x8 Contact Center.

Ameyo Engage price starts at $40 per user/month , On a scale between 1 to 10 Ameyo Engage is rated 4, which is lower than the average cost of Speech Therapy software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Speech Therapy software cost.

Bottom line: Ameyo Engage is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared Ameyo Vs. 8x8 Contact Center based on some of the most important and required Speech Therapy features.

Ameyo Engage: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Dashboard, Forecasting & Budgeting, Document Management, Contact Management, Customer Experience Management, Campaign Management, Lead Management, Web Analytics.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

Ameyo Engage's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.