Compare Amity and Enterprise Feedback - Sep 2022

Shlomi LaviShlomi Lavi / Sep 19, 2022

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Bottom Line: Which is Better - Amity or Enterprise Feedback?

Enterprise Feedback is more expensive to implement (TCO) than Amity, and Enterprise Feedback is rated higher (92/100) than Amity (80/100). Enterprise Feedback offers users more features (3) than Amity (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Amity Vs. Verint

Amity: Amity helps SaaS companies dramatically improve conversions, on-boarding, retention and growth to lower the Cost of Acquiring Customers (CAC) and maximize their Lifetime Value (LTV).nnAmity is the only platform to combine workflow, automation and intelligence so B2B SaaS companies can win at the three core stages critical to their success: get cu...

Verint: ...

Who is more expensive? Amity or Enterprise Feedback Management?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Amity and Enterprise Feedback Management.

Amity price starts at $0.06 per user/month , On a scale between 1 to 10 Amity is rated 2, which is much lower than the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Amity is rated 2, which is much lower than the average cost of Customer Experience Management software.

Bottom line: Enterprise Feedback Management is more expensive than Amity.

Which software includes more/better features?

We've compared Amity Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.

Amity: We are still working to collect the list of features for Amity.

Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Amity's typical customers include: Small, medium and large size businesses, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.

Amity

ITQlick rating
(3.8/5)

starts at $0.06 per user/month

Amity is a customer success software designed to enable businesses to increase customer retention, improve customer conversions, and drive upsells.

Categories: Data Analysis Tools, Dashboards & KPIs, Banking CRM, Casino CRM.

Enterprise Feedback

ITQlick rating
(3.2/5)

Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.

Categories: Survey Software.

Compare specifications

Compare features

Amity: 0 Features

We are working to collect the list of features

Enterprise Feedback Management: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Amity
ITQlick rating
3.8/5
Score
80/100
Pricing
2/10
License pricing
$0.06 per user/month
Functionality
13
Review
Compare
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.