Compare amoCRM and CXM Recording - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - amoCRM or CXM Recording?

CXM Recording is more expensive to implement (TCO) than amoCRM, and amoCRM is rated higher (89/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than amoCRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

QSOFT Vs. CXM

QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Who is more expensive? amoCRM or CXM Recording and Quality Monitoring?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for amoCRM and CXM Recording and Quality Monitoring.

amoCRM price starts at $15 per user/month , On a scale between 1 to 10 amoCRM is rated 2, which is much lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: amoCRM cost is around the same cost of CXM Recording and Quality Monitoring.

Which software includes more/better features?

We've compared amoCRM Vs. CXM Recording based on some of the most important and required CRM features.

amoCRM: We are still working to collect the list of features for amoCRM.

CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Creedenz CXM is best suited for small business and medium business in the healthcare sector.