Shlomi Lavi /
Dec 15, 2022
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Bottom Line: Which is Better - AnswerDash or e-ServiceSuite?
e-ServiceSuite is more expensive to implement (TCO) than AnswerDash, and AnswerDash is rated higher (84/100) than e-ServiceSuite (83/100). e-ServiceSuite offers users more features (3) than AnswerDash (0).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AnswerDash Vs. Buoyant Solutions, Inc.
AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time
We pursue this purpose while adhering to our company values:
We are fanatical about our customers’ and users’ success
We pursue our goals with passion and optimism
We strive for elegance in all things
We are relentless learners and...
Buoyant Solutions, Inc.: Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs and enhanced ability to meet internal IT controls and regulatory guidelines.
Who is more expensive? AnswerDash or e-ServiceSuite?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AnswerDash and e-ServiceSuite.
AnswerDash price starts at $10 per license , On a scale between 1 to 10 AnswerDash is rated 2, which is much lower than the average cost of Knowledge Management software. e-ServiceSuite price starts at $59 per month , When comparing e-ServiceSuite to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.
Bottom line: e-ServiceSuite is more expensive than AnswerDash.
Which software includes more/better features?
We've compared AnswerDash Vs. e-ServiceSuite based on some of the most important and required Knowledge Management features.
AnswerDash: We are still working to collect the list of features for AnswerDash.
e-ServiceSuite: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk. and e-ServiceSuite's target customer size include: Small, medium and large size businesses.