Compare AnswerDash and LANDesk Service Desk - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - AnswerDash or LANDesk Service Desk?

LANDesk Service Desk is more expensive to implement (TCO) than AnswerDash, and AnswerDash is rated higher (84/100) than LANDesk Service Desk (79/100). LANDesk Service Desk offers users more features (8) than AnswerDash (0).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AnswerDash Vs. Landesk

AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time We pursue this purpose while adhering to our company values: We are fanatical about our customers’ and users’ success We pursue our goals with passion and optimism We strive for elegance in all things We are relentless learners and...

Landesk: Customers worldwide use LANDesk solutions to maximize user productivity while reducing the associated IT complexities, risks and costs to the business. Research firms such as Gartner and Forrester consistently rank LANDesk as an industry leader. In fact, LANDesk is the only vendor to rank simultaneously in the following three Gartner Inc. Magic Qua...

Who is more expensive? AnswerDash or LANDesk Service Desk?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AnswerDash and LANDesk Service Desk.

AnswerDash price starts at $10 per license , On a scale between 1 to 10 AnswerDash is rated 2, which is much lower than the average cost of Knowledge Management software. LANDesk Service Desk price starts at $50 per year , When comparing LANDesk Service Desk to its competitors, the software is rated 8 - higher than the average Knowledge Management software cost.

Bottom line: LANDesk Service Desk is more expensive than AnswerDash.

Which software includes more/better features?

We've compared AnswerDash Vs. LANDesk Service Desk based on some of the most important and required Knowledge Management features.

AnswerDash: We are still working to collect the list of features for AnswerDash.

LANDesk Service Desk: Asset Management, Billing and Invoicing, ITIL Compliant, Knowledge Base/FAQ, Mobile Integration.

Target customer size

AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk. and LANDesk Service Desk's target customer size include: Small, medium and large size businesses.