Shlomi Lavi /
Aug 23, 2022
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Bottom Line: Which is Better - AnswerDash or Axosoft Help Desk?
Axosoft Help Desk is more expensive to implement (TCO) than AnswerDash, and Axosoft Help Desk is rated higher (86/100) than AnswerDash (84/100). Axosoft Help Desk offers users more features (3) than AnswerDash (0).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AnswerDash Vs. Axosoft, LLC
AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time
We pursue this purpose while adhering to our company values:
We are fanatical about our customers’ and users’ success
We pursue our goals with passion and optimism
We strive for elegance in all things
We are relentless learners and...
Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...
Who is more expensive? AnswerDash or OnTime Help Desk?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AnswerDash and OnTime Help Desk.
AnswerDash price starts at $10 per license , On a scale between 1 to 10 AnswerDash is rated 2, which is much lower than the average cost of Knowledge Management software. OnTime Help Desk price starts at $105 per month , When comparing OnTime Help Desk to its competitors, the software is rated 4 - lower than the average Knowledge Management software cost.
Bottom line: OnTime Help Desk is more expensive than AnswerDash.
Which software includes more/better features?
We've compared AnswerDash Vs. Axosoft Help Desk based on some of the most important and required Knowledge Management features.
AnswerDash: We are still working to collect the list of features for AnswerDash.
OnTime Help Desk: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk. and OnTime Help Desk's target customer size include: Start up, Small business, Medium business, Large business.