Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - Apple Remote Desktop or ConnectWise ScreenConnect?
Apple Remote Desktop is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than Apple Remote Desktop (59/100). ConnectWise ScreenConnect offers users more features (5) than Apple Remote Desktop (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Apple Vs. ConnectWise
Apple: Apple Inc., formerly Apple Computer, Inc., is an American multinational corporation headquartered in Cupertino, California[2] that designs, develops, and sells consumer electronics, computer software and personal computers. Its best-known hardware products are the Mac line of computers, the iPod music player, the iPhone smartphone, and the iPad tab...
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Who is more expensive? Apple Remote Desktop or ConnectWise Control?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Apple Remote Desktop and ConnectWise Control.
Apple Remote Desktop price starts at $83 per license , On a scale between 1 to 10 Apple Remote Desktop is rated 6, which is similar to the average cost of Remote Support software. ConnectWise Control price starts at $27 per user/month , When comparing ConnectWise Control to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Apple Remote Desktop is more expensive than ConnectWise Control.
Which software includes more/better features?
We've compared Apple Remote Desktop Vs. ConnectWise ScreenConnect based on some of the most important and required Remote Support features.
Apple Remote Desktop: Data Import/Export, Basic Reports, Online Customer Support.
ConnectWise Control: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
Target customer size
Apple Remote Desktop's typical customers include: Medium business, Large business, Private use, and ConnectWise Control's target customer size include: Small, medium and large size businesses.