Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Apple Remote Desktop or Zoho Assist?
Apple Remote Desktop is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Apple Remote Desktop (59/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Apple Vs. Zoho
Apple: Apple Inc., formerly Apple Computer, Inc., is an American multinational corporation headquartered in Cupertino, California[2] that designs, develops, and sells consumer electronics, computer software and personal computers. Its best-known hardware products are the Mac line of computers, the iPod music player, the iPhone smartphone, and the iPad tab...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Apple Remote Desktop or Zoho Assist?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Apple Remote Desktop and Zoho Assist.
Apple Remote Desktop price starts at $83 per license , On a scale between 1 to 10 Apple Remote Desktop is rated 6, which is similar to the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Apple Remote Desktop is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Apple Remote Desktop Vs. Zoho Assist based on some of the most important and required Remote Support features.
Apple Remote Desktop: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Apple Remote Desktop's typical customers include: Medium business, Large business, Private use, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.