Has a free version
Aspect CXP Pro Software is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. Aspect CXP Pro Software received a rating of 4.5 from ITQlick team. The softw...
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Aspect CXP Pro is more expensive to implement (TCO) than Metaphor IVR+, and Metaphor IVR+ is rated higher (84/100) than Aspect CXP Pro (72/100). Both tools offer the same amount of features.
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect CXP Pro and Metaphor IVR+.
Aspect CXP Pro price Has a free version , On a scale between 1 to 10 Aspect CXP Pro Software is rated 8, which is higher than the average cost of IVR software. Metaphor IVR+ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect CXP Pro Software is rated 8, which is higher than the average cost of IVR software.
Bottom line: Aspect CXP Pro is more expensive than Metaphor IVR+.
We've compared Aspect CXP Pro Vs. Metaphor IVR+ based on some of the most important and required IVR features.
Aspect CXP Pro: Call Recording, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Metaphor IVR+: Basic Reports, Data Import/Export, Online Customer Support, Call Recording, Call Center.
Aspect CXP Pro's typical customers include: Medium and large size businesses, and Metaphor IVR+'s target customer size include: Medium and large size businesses.
Has a free version
Aspect CXP Pro Software is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. Aspect CXP Pro Software received a rating of 4.5 from ITQlick team. The softw...
Compare Pricing
Metaphor IVR+ is a fast growing cloud-based Call Center software, it is designed to support medium and large size call centers. Metaphor IVR+ received a rating of 4 from ITQlick team. The software cost is consi...
Compare PricingITQlick Score: | 72/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | IVR -> Aspect CXP Pro review |
Company: | Aspect Software, Inc |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Aspect CXP Pro review, Aspect CXP Pro pricing, Aspect CXP Pro alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | IVR -> Metaphor IVR+ review |
Company: | USAN INC |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Metaphor IVR+ review, Metaphor IVR+ pricing, Metaphor IVR+ alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.