Compare Alvaria and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Alvaria or nextiva app?

Alvaria is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Alvaria (83/100). nextiva app offers users more features (16) than Alvaria (5). There is a clear winner in this case and it is nextiva app!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aspect Software, Inc Vs. Nextiva

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Alvaria or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alvaria and Nextiva Hosted Call Center.

Alvaria accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Via Customer Engagement Center Software is rated 8, which is higher than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Alvaria is more expensive than Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared Alvaria Vs. nextiva app based on some of the most important and required Call Center features.

Alvaria: Chat, Data Analysis Tools, BI & Analytics, Call Center, Communications.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Alvaria's typical customers include: Medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.