Compare Alvaria and TouchStar Dialler - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Alvaria or TouchStar Dialler?

Alvaria is more expensive to implement (TCO) than TouchStar Dialler, and Alvaria is rated higher (83/100) than TouchStar Dialler (25/100). Alvaria offers users more features (5) than TouchStar Dialler (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aspect Software, Inc Vs. Daviker Group

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

Who is more expensive? Alvaria or TouchStar Dialler?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alvaria and TouchStar Dialler.

Alvaria accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Via Customer Engagement Center Software is rated 8, which is higher than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Via Customer Engagement Center Software is rated 8, which is higher than the average cost of Call Center software.

Bottom line: Alvaria is more expensive than TouchStar Dialler.

Which software includes more/better features?

We've compared Alvaria Vs. TouchStar Dialler based on some of the most important and required Call Center features.

Alvaria: Chat, Data Analysis Tools, BI & Analytics, Call Center, Communications.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Target customer size

Alvaria's typical customers include: Medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.