Shlomi Lavi /
Sep 15, 2022
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Bottom Line: Which is Better - Aspect or BARCODE X?
BARCODE X is more expensive to implement (TCO) than Aspect, and BARCODE X is rated higher (80/100) than Aspect (78/100). BARCODE X offers users more features (3) than Aspect (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vortalsoft Vs. Peninsula Software
Vortalsoft: VortalSoft is a privately held, global information technology solutions firm founded in 2000. Our employees collectively have over 500 years of Information Technology business experience. Vortalsoft is a new category of consulting and services firm. We are focused solely on building solutions and capabilities that help companies build competitive d...
Peninsula Software : Peninsula Software is the Auto ID software business of Peninsula Group, the largest UK manufacturer of barcoding related software and hardware. The business was founded as a barcode software company in 1989 to solve the problems of integrating barcode images into artwork. Barcode, the flagship software product is now in it's eleventh incarnation...
Who is more expensive? Aspect or BARCODE X?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect and BARCODE X.
Aspect price starts at $2,000 per license , On a scale between 1 to 10 Aspect is rated 4, which is lower than the average cost of Call Center software. BARCODE X price starts at $112 per license , When comparing BARCODE X to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: BARCODE X is more expensive than Aspect.
Which software includes more/better features?
We've compared Aspect Vs. BARCODE X based on some of the most important and required Call Center features.
Aspect: We are still working to collect the list of features for Aspect.
BARCODE X: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Aspect's typical customers include: Medium and large size businesses, and BARCODE X's target customer size include: Small, medium and large size businesses.