Compare Aspect and BARCODE X - Sep 2022

Shlomi LaviShlomi Lavi / Sep 15, 2022

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Bottom Line: Which is Better - Aspect or BARCODE X?

BARCODE X is more expensive to implement (TCO) than Aspect, and BARCODE X is rated higher (80/100) than Aspect (78/100). BARCODE X offers users more features (3) than Aspect (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vortalsoft Vs. Peninsula Software

Vortalsoft: VortalSoft is a privately held, global information technology solutions firm founded in 2000. Our employees collectively have over 500 years of Information Technology business experience. Vortalsoft is a new category of consulting and services firm. We are focused solely on building solutions and capabilities that help companies build competitive d...

Peninsula Software : Peninsula Software is the Auto ID software business of Peninsula Group, the largest UK manufacturer of barcoding related software and hardware. The business was founded as a barcode software company in 1989 to solve the problems of integrating barcode images into artwork. Barcode, the flagship software product is now in it's eleventh incarnation...

Who is more expensive? Aspect or BARCODE X?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect and BARCODE X.

Aspect price starts at $2,000 per license , On a scale between 1 to 10 Aspect is rated 4, which is lower than the average cost of Call Center software. BARCODE X price starts at $112 per license , When comparing BARCODE X to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: BARCODE X is more expensive than Aspect.

Which software includes more/better features?

We've compared Aspect Vs. BARCODE X based on some of the most important and required Call Center features.

Aspect: We are still working to collect the list of features for Aspect.

BARCODE X: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Aspect's typical customers include: Medium and large size businesses, and BARCODE X's target customer size include: Small, medium and large size businesses.



Aspect

ITQlick rating
(3.6/5)

starts at $2,000 per license

Aspect is a cloud-based and on-premise workforce optimization, call center, self-service and customer engagement platform for medium-sized and large enterprises. The call center helps the user build a better re...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center.

BARCODE X

ITQlick rating
(3.4/5)

starts at $112 per license

BARCODE X is a growing cloud-based Internet-Online software, it is designed to support small, medium and large size business. BARCODE X received a rating of 3.4 from ITQlick team. The software cost is considere...

Categories: .

Compare specifications

Compare features

Aspect: 0 Features

We are working to collect the list of features

BARCODE X: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aspect
ITQlick rating
3.6/5
Score
78/100
Pricing
5.6/10
License pricing
$2,000 per license
Functionality
6
Review
Compare
BARCODE ...
ITQlick rating
3.4/5
Score
80/100
Pricing
6/10
License pricing
$112 per license
Functionality
3
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.