Atera Vs Spiceworks

Shlomi LaviShlomi Lavi / Oct 02, 2021

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Bottom Line: Which is Better - Atera or Spiceworks?

Atera is more expensive to implement (TCO) than Spiceworks, Spiceworks is rated higher (90/100) than Atera (78/100). Spiceworks offers more features (16) to their users than Atera (5). There is a clear winner in this case and it is Spiceworks!

Looking for the right MRP Software solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Atera compares with Spiceworks?

Atera: Atera provides an All-in-One Management Platform for IT Support companies, MSP's and VAR's. From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together. Atera has operations in the United States, Europe and Asia.

Spiceworks: Spiceworks is a software development company headquartered in Austin, Texas. It was formed in early 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to provide a Facebook-like community integrated with a free ad-supported inventory, and help desk software application designed for network administrators working in small- to mid-...

Who's more expensive? Atera or Spiceworks?

The real total cost of ownership (TCO) of MRP Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Atera and Spiceworks.

Atera price starts at $79 per technician/month , on a scale between 1 to 10 Atera is rated 4, which is lower than the average cost of MRP Software software. Spiceworks price starts at $15 per month , when comparing Spiceworks to their competitors, the software is rated 2 - much lower than the average MRP Software software cost.

Bottom line: Atera is more expensive than Spiceworks.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Atera Vs. Spiceworks based on some of the most important and required MRP Software features. Atera: Chat, Customizable Categories, Email integration, IT Asset Management, Knowledge Management. Spiceworks: Asset Management, Change Management, Contract Management, Customer Survey, Email Integration.

Target customer size

Atera's typical customers include: Small businesses and start ups, Spiceworks is best for small and medium sized business IT support teams.

Atera

ITQlick rating
(4.5/5)

starts at $79 per technician/month

Atera is a growing cloud-based Remote Support software, it is designed to support small and medium size business. Atera received a rating of 4.5 from ITQlick team. The software cost is considered affordable (2...

Categories: Document Management, Ticket Management, IT Management, IT Asset Management.

Spiceworks

ITQlick rating
(4.4/5)

starts at $15 per month

Looking for simple but powerful help desk software? Something that lets you manage user tickets, organize your work, and assign tasks to your helpdesk team? Spiceworks is completely free…and you can get started...

Categories: Dashboards & KPIs, CRM, Complaint Management, Help Desk, Self-Service Portal.

Compare specifications

Atera Specifications

ITQlick Score: 78/100
ITQlick Rating: (4.5/5)
Pricing: 4/10 - average cost
Category: MRP Software -> Atera
Company: Atera
Pricing: starts at $79 per technician/month
Typical customers: Small businesses and start ups
Platforms: Cloud
Links: Atera review, Atera pricing, Atera alternatives

Compare features

Atera: 5 Features

Chat
Customizable Categories
Email integration
IT Asset Management
Knowledge Management

Spiceworks: 16 Features

Asset Management
Change Management
Contract Management
Customer Survey
Email Integration
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Self Service Portal
Service Level Agreements
Support Ticket Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Atera
ITQlick rating
4.5/5
Score
78/100
Pricing
4/10
License pricing
$79 per technician/month
Functionality
15
Review
Compare
Spiceworks
ITQlick rating
4.4/5
Score
90/100
Pricing
2/10
License pricing
$15 per month
Functionality
26
xTuple
ITQlick rating
4.2/5
Score
83/100
Pricing
4/10
License pricing
$45 per user/month
Functionality
13
Review
WorkClout
ITQlick rating
4.9/5
Score
80/100
Pricing
2.8/10
License pricing
$25 per user/month
Functionality
16
Pulseway
ITQlick rating
4.7/5
Score
75/100
Pricing
2/10
License pricing
$19 per month
Functionality
13
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.