Compare Atera and Zoho Assist - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Atera or Zoho Assist?

Atera is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Atera (78/100). Atera offers users more features (5) than Zoho Assist (3).

Looking for the right MRP Software solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Atera Vs. Zoho

Atera: Atera provides an All-in-One Management Platform for IT Support companies, MSP's and VAR's. From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together. Atera has operations in the United States, Europe and Asia.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Atera or Zoho Assist?

The real total cost of ownership (TCO) of MRP Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Atera and Zoho Assist.

Atera price starts at $79 per technician/month , On a scale between 1 to 10 Atera is rated 4, which is lower than the average cost of MRP Software software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average MRP Software software cost.

Bottom line: Atera is more expensive than Zoho Assist.

Which software includes more/better features?

We've compared Atera Vs. Zoho Assist based on some of the most important and required MRP Software features.

Atera: Chat, Customizable Categories, Email integration, IT Asset Management, Knowledge Management.

Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Atera's typical customers include: Small businesses and start ups, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.