Compare Avaya Aura Conferencing and Zoom - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - Avaya Aura Conferencing or Zoom?

Avaya Aura Conferencing is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than Avaya Aura Conferencing (80/100). Zoom offers users more features (8) than Avaya Aura Conferencing (5). There is a clear winner in this case and it is Zoom!

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Avaya Vs. Zoom Video Communications

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who is more expensive? Avaya Aura Conferencing or Zoom?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya Aura Conferencing and Zoom.

Avaya Aura Conferencing price starts at $140 per license , On a scale between 1 to 10 Avaya Aura Conferencing is rated 4, which is lower than the average cost of Video Conferencing software. Zoom price starts at $14.99 per month , When comparing Zoom to its competitors, the software is rated 2 - much lower than the average Video Conferencing software cost.

Bottom line: Avaya Aura Conferencing is more expensive than Zoom.

Which software includes more/better features?

We've compared Avaya Aura Conferencing Vs. Zoom based on some of the most important and required Video Conferencing features.

Avaya Aura Conferencing: Basic Reports, Data Import/Export, Online Customer Support, Call Recording, Call Center.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

Avaya Aura Conferencing's typical customers include: Small, medium and large size businesses, and Zoom's target customer size include: Small, medium and large size businesses.

Avaya Aura Conferencing

ITQlick rating
(5/5)

starts at $140 per license

Avaya Aura Conferencing is a growing cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Avaya Aura Conferencing received a rating of 5 from ITQlick team. T...

Categories: Call Recording, Conference Calling, Video Conferencing, Call Center.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking, Scheduling.

Compare specifications

Compare features

Avaya Aura Conferencing: 5 Features

Basic Reports
Data Import/Export
Online Customer Support
Call Recording
Call Center

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Avaya Au...
ITQlick rating
5/5
Score
80/100
Pricing
4/10
License pricing
$140 per license
Functionality
9
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.