Compare Avaya Communications and ShopKeep by Lightspeed - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Avaya Communications or ShopKeep by Lightspeed?

Avaya Communications is more expensive to implement (TCO) than ShopKeep by Lightspeed, and ShopKeep by Lightspeed is rated higher (99/100) than Avaya Communications (62/100). ShopKeep by Lightspeed offers users more features (9) than Avaya Communications (3). There is a clear winner in this case and it is ShopKeep by Lightspeed!

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Avaya Vs. LightSpeed

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

LightSpeed: LightSpeed, a leading technology company that is reinventing the retail experience for iGeneration shoppers, today announced the closing of a US$30 million investment from Accel Partners. We produce the most compelling retail business solution on any platform and help retailers attain their business aspirations. We are seeking out talented profes...

Who is more expensive? Avaya Communications or ShopKeep POS?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya Communications and ShopKeep POS.

Avaya Communications accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Avaya Communications Outsourcing is rated 4, which is lower than the average cost of Communications software. ShopKeep POS price starts at $49 per month , When comparing ShopKeep POS to its competitors, the software is rated 2 - much lower than the average Communications software cost.

Bottom line: Avaya Communications is more expensive than ShopKeep POS.

Which software includes more/better features?

We've compared Avaya Communications Vs. ShopKeep by Lightspeed based on some of the most important and required Communications features.

Avaya Communications: Data Import/Export, Basic Reports, Online Customer Support.

ShopKeep POS: Bar Code Scanning, Credit Card Processing, Customer Management, Employee Management, Inventory Management.

Target customer size

Avaya Communications's typical customers include: Start up, Small business, Medium business, Large business, The software application is a practical item for services of all dimensions and also a variety of kinds.