Avaya Flare Experience Vs Zoom (Mar 2021)

Shlomi LaviShlomi Lavi / Mar 23, 2021

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Bottom Line: Which is Better - Avaya Flare Experience or Zoom?

Avaya Flare Experience is more expensive to implement (TCO) than Zoom, Zoom is rated higher (97/100) than Avaya Flare Experience (62/100). Zoom offers more features (8) to their users than Avaya Flare Experience (3). There is a clear winner in this case and it is Zoom!

Looking for the right Video Conferencing solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Avaya compares with Zoom Video Communications?

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who's more expensive? Avaya Flare Experience or Zoom?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Avaya Flare Experience and Zoom.

Avaya Flare Experience price Starting from $49 per month , on a scale between 1 to 10 Avaya Flare Experience is rated 4, which is lower than the average cost of Video Conferencing software. Zoom price starts at $14.99 per user/month , when comparing Zoom to their competitors, the software is rated 2 - much lower than the average Video Conferencing software cost.

Bottom line: Avaya Flare Experience is more expensive than Zoom.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Avaya Flare Experience Vs. Zoom based on some of the most important and required Video Conferencing features. Avaya Flare Experience: Data Import/Export, Basic Reports, Online Customer Support. Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

Avaya Flare Experience's typical customers include: Small, medium and large size businesses, and Zoom's target customer size include: Small, medium and large size businesses.

Avaya Flare Experience

ITQlick rating
(4.9/5)

Starting from $49 per month

Avaya Flare Experience is a growing cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Avaya Flare Experience received a rating of 4.9 from ITQlick team. T...

Categories: Video Conferencing, Conference Calling.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per user/month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking, Scheduling.

Compare specifications

Zoom Specifications

ITQlick Score: 97/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Video Conferencing -> Zoom
Company: Zoom Video Communications
Pricing: starts at $14.99 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Zoom review, Zoom pricing, Zoom alternatives

Compare features

Avaya Flare Experience: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Avaya
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
62/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
5
Review
Compare
Zoom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$14.99 per user/month
Functionality
13
Review
TeamViewer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$22.90 per user/month
Functionality
15
Facetime
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Functionality
3
RealPresence
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$89 per license
Functionality
3
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.