Compare Avaya IP Office and CloudCall - Jul 2022

Shlomi LaviShlomi Lavi / Jul 28, 2022

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Bottom Line: Which is Better - Avaya IP Office or CloudCall?

Avaya IP Office is more expensive to implement (TCO) than CloudCall, and Avaya IP Office is rated higher (84/100) than CloudCall (81/100). CloudCall offers users more features (5) than Avaya IP Office (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Avaya Vs. Cloudcall Group

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Who is more expensive? Avaya IP Office or CloudCall?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya IP Office and CloudCall.

Avaya IP Office price starts at $7,500 per license , On a scale between 1 to 10 Avaya IP Office is rated 8, which is higher than the average cost of VoIP software. CloudCall price starts at $15 per user/month , When comparing CloudCall to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Avaya IP Office is more expensive than CloudCall.

Which software includes more/better features?

We've compared Avaya IP Office Vs. CloudCall based on some of the most important and required VoIP features.

Avaya IP Office: We are still working to collect the list of features for Avaya IP Office.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Target customer size

The software is a useful solution for small and medium businesses as well as large enterprises. Customers of the software include small and medium businesses as well as large enterprises.

Avaya IP Office

ITQlick rating
(4.2/5)

starts at $7,500 per license

Avaya IP Office is a business VoIP solution for businesses of all sizes. It offers such services as auto-attendant, auto-dialing, voice to email conversion, and others. The software was designed and lau...

Categories: Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

CloudCall

ITQlick rating
(3.7/5)

starts at $15 per user/month

CloudCall software is a telecommunication solution that helps enhance communication in businesses. The solution has a number of features that include a power dialer tool that improves the calling activities by ...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX, IVR.

Compare specifications

Compare features

Avaya IP Office: 0 Features

We are working to collect the list of features

CloudCall: 5 Features

Chat
Campaign Management
Call Recording
Inbound Call Center
Outbound Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Avaya IP...
ITQlick rating
4.2/5
Score
84/100
Pricing
9.2/10
License pricing
$7,500 per license
Functionality
5
Compare
CloudCall
ITQlick rating
3.7/5
Score
81/100
Pricing
3.2/10
License pricing
$15 per user/month
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.